Finding a reliable VPN can be a challenge, especially if you need to connect from restricted countries. Especailly for users in China, navigating the sophisticated censorship system known as the GFW (Great Firewall) requires a specialized tool. Many VPNs fail to provide a stable connection, but 12VPX, formerly known as 12VPN, has built a reputation for its performance in these difficult environments.
This comprehensive 12vpx review will examine whether its services can keep your internet unblocked and if it stands up to the claims. We will explore its features, user feedback, and overall value to help you decide if it is the right choice for your needs.
- Quick to adapt to internet restrictions in China
- Responsive customer support
- Can subscribe from within China via a dedicated link
- Generous 6 simultaneous connections
- Easy to operate via Google Chrome extension
- Relatively expensive
- Slower connection speeds
Our team members living in and traveling to China have been using 12VPX for over 10 years, and our entire team has found it to be a stable and reliable service for a long time.
In this article, we will explain in detail the benefits of 12VPX, how to register, and how to use it.
By using the coupon provided to our site, you can sign up for 12VPX with a 30% discount!
Over 1,000 people have already used this coupon! Please be sure to take advantage of this opportunity.
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Overview of 12VPX
| Headquarters | Netherlands |
| Prices | 1-Month: $27.99 12-Months: $12.50/month 24-Months: $10.00/month 30% off with this site’s exclusive coupon: nsspirit |
| Money-back Guarantee | 14 days |
| Countries | 31 |
| Servers | Not disclosed |
| Maximum devices supported | 6 (Simultaneous connection to the same server is not available) |
12VPX is a VPN service operated by a company based in the Netherlands. With a history spanning over a decade, it has long been recognized as a reliable solution for users facing strict internet censorship, particularly in China. The service was originally named 12VPX and rebranded to 12VPX to reflect its evolving features. Unlike many mainstream VPNs that focus on flashy interfaces and massive server networks, 12VPX concentrates on providing stable and resilient connections in challenging network environments. Its core mission is to offer a functional and dependable tool for expatriates, business travelers, and residents who need consistent access to the global internet.
12VPX Reputation and User Reviews
A service’s true value is often reflected in the experiences of its long-term users. 12VPX boasts a remarkably loyal user base, with many customers relying on the service for years.
- “I’ve used it for 10 years with no complaints and fast support”
- “The coupon code makes it cheaper, but it was a bit confusing to use”
- Only 2% of users cancel under the money-back guarantee
I’ve used it for 10 years with no complaints and fast support
One of the most common themes in user feedback is longevity and satisfaction. Many users report having subscribed to 12VPX for a decade or more, a testament to its consistent performance. They often highlight the quick and helpful customer support, noting that even when they encounter connection issues due to network clampdowns, the support team is quick to provide a solution.
Similar sentiments are shared by other veteran users who have been with the service since its early days as 12VPX. They praise its reliability, especially during sensitive periods in China when other VPNs fail. This long-term loyalty from users who depend on it daily is a strong indicator of the service’s quality.
“The coupon code makes it cheaper, but it was a bit confusing to use”
Not all feedback is without criticism, though most is minor. A user mentioned that while the available coupon codes offer a good discount, the process of applying the code during checkout was slightly unclear. This suggests that while the service is effective, the user interface on the website could be improved for clarity.
How to use the coupon code is explained in detail in this article.
Only 2% of users cancel under the money-back guarantee
A metric that speaks more clearly than online reputation or reviews is the number of people who have used the money-back guarantee. This is because a lower cancellation rate from the guarantee indicates a higher level of satisfaction with the service. To date, over 900 people have signed up for 12vpx using VPN Life’s exclusive coupon, and only 2% of them have cancelled using the money-back guarantee. This also demonstrates the high level of satisfaction users have with 12vpx.
Who is 12VPX Recommended For?
Based on its features and user feedback, 12VPX is most suitable for a specific type of user:
- People looking for stable performance when using it in China.
- People who want to use a VPN on multiple devices.
The main appeal of 12VPX is, without a doubt, its stability for use in China. During the 10 years our site has used it, they have provided meticulous support to ensure that access from China is not interrupted. Additionally, the ability to use it on multiple devices makes it easy for an entire family to use. For people who prioritize these two points, it is a service worth using.
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Benefits of 12VPX
The service offers several key advantages tailored to its target audience.
- Quick to adapt to internet restrictions in China
- Responsive customer support
- Can subscribe from within China via a dedicated link
- Generous 6 simultaneous connections
- Easy to operate via Google Chrome extension
Quick to adapt to internet restrictions in China
When using a VPN in China, the most important factor is the speed of its response to Chinese government crackdowns. The Chinese government constantly cracks down on VPN services, and if a provider’s response is inadequate, the VPN can suddenly become unable to connect one day and remain unusable for a long time.
In the past, some of the paid VPN services I used alongside 12VPX disappeared because they could not cope with the Chinese government’s crackdowns. Among them, 12VPX has consistently responded to the Chinese government’s crackdowns and made repeated improvements, so you can use it with peace of mind.
In fact, when connectivity in China became unstable on October 3, 2022, they immediately sent an email like the one below.
A quick note for those of you in China:
If you cannot connect, please know. There are servers that work. Try a different server if needed. We are working on a solution to make all servers available again.
—from 12VPX
Furthermore, the next day, a follow-up email like the one below arrived.
Yesterday I sent out a quick note regarding the blocking of our servers in China. At the time we thought this block would quickly affect all our clients in China. Fortunately this was not the case.
It’s common for additional blocking to occur during political events and with the a big national meeting scheduled later this month, the blocking is not over just yet.
To avoid issues we recommend you update the server list daily. Most of our apps do this automatically, but if you run into issues you may want to do this manually and see if it helps.
—from 12VPX
Responsive customer support
The support response is also very fast. When you ask a question via email, you get an automatic reply saying, ‘We will respond within 48 hours,’ and you actually receive a response within that timeframe.
Can subscribe from within China via a dedicated link
As mentioned earlier, VPN services are frequently subject to crackdowns by the Chinese government. Because of this, it’s often impossible to access a VPN provider’s website from within China.
This means you would need to sign up for the service and complete all the setup before you arrive in China. This is inconvenient, and it becomes a serious problem if you run into any trouble.
12VPX, however, provides a website that is accessible from within China—separate from its regular address—such as this link. This allows you to register and use the service even while you are in China.
If this dedicated site is ever blocked by China, 12VPX immediately emails you the new address for the site like this one. (This is another area where their response is very fast.)
It is also extremely convenient to have access from within China when you switch to a new device and need to configure the VPN.
Generous 6 simultaneous connections
A single 12VPX subscription allows you to connect up to six devices at the same time. This is a generous offering that enables you to protect your laptop, smartphone, tablet, and other devices without needing to purchase multiple plans.
Easy to operate via Google Chrome extension
For users who primarily need a VPN for browsing, 12VPX offers a convenient extension for Google Chrome. This allows you to easily turn the VPN on and off and switch server locations directly from your browser, simplifying the user experience.
Drawbacks of 12VPX
Despite its strengths, the service has some disadvantages to consider.
- Relatively expensive (Though a 30% Off Coupon is Available)
- Slower connection speeds
Relatively expensive (Though a 30% Off Coupon is Available)
Compared to many mass-market VPNs, 12VPX’s standard pricing is on the higher side.
| 12VPX | 2-Year Plan: $10.00 USD/mo VPN Life’s offer: $7.00 USD/mo |
| UCSS | 1-Year Plan: $8.00 USD/mo |
| ExpressVPN | 2-Year Plan: $4.49 USD/mo |
Considering it provides a comfortable internet environment in China for that price, it could be said that it is not expensive at all.
Also, you can get 30% off by using our site’s coupon, so please be sure to take advantage of it to make it even more affordable. (We will explain how to use the coupon later.)
If you try it and are not satisfied, it is also possible to get a refund within 14 days of purchase.
Slower connection speeds
While 12VPX prioritizes stability and connectivity, its connection speeds may not always match those of top-tier global VPNs that have vast, high-speed server networks.
In an actual test, when we used 12VPX and ExpressVPN on a line that had a download speed of 61Mbps before the VPN connection, we got the following results.
| 12VPX | Japan：35Mbps Korea：45Mbps Hongkong：33Mbps USA：36Mbps |
| ExpressVPN | Japan：57Mbps Korea：53Mbps Hongkong：38Mbps USA：27Mbps |
However, 12VPX was still able to secure speeds of over 30Mbps. This is a sufficient speed level for browsing the internet and watching streaming services like YouTube without any problems, but users seeking to stream 4K content or download large files quickly might notice a difference.
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How to Register and Purchase 12VPX (Using the 30% Discount Coupon)
Signing up for 12VPX is a straightforward process. Here is how you can do it while applying the discount.
- Visit the official 12VPX website. If you are in China, you may need to use their special mirror link.
- Choose your desired plan (e.g., 12 months, 6 months). The longer plans offer better value.
- Proceed to the checkout page. You will see a field labeled “Promotional Code.”
- Enter the coupon code nsspirit to apply a 30% discount to your order.
- Complete the payment process using your preferred method, such as a credit card or PayPal.
- Once your payment is confirmed, you will receive an email with your login credentials and setup instructions.
First, go to the 12VPX official website. When the homepage appears, enter your email address in the bottom left corner and press the ‘Sign Up Now’ button.
Next, enter your name to create your account.
A verification code will be sent to the email address you entered. Enter that code into the screen.
Next, select a plan and enter the country you plan to stay in.
Once you have entered that, input the promotion code and select your payment method.
At this point, be sure to enter the coupon code to get 30% off. The coupon code is nsspirit. After selecting your payment method and pressing ‘Pay,’ you will be taken to the payment information entry screen.
At this time, check that the amount in the top-right corner reflects the price after the coupon code has been applied.
When you press the ‘Pay’ button at the bottom, an invoice screen will appear. If all the information and the amount are correct, press ‘Pay Now’ at the top.
After completing the payment, your username and password will be sent to your registered email address.
How to Use 12VPX
Getting started with the service is simple after you have registered. It takes a little time to set up at first (though it still takes less than 10 minutes), but once it’s set up, it’s easy to use.
- Log in to your “My Page”.
- Select the OS you want to install and download the VPNGUI app.
- After installing and opening the app, a login screen will appear, so enter your User ID and password.
- Select a server and press the “Connect” button to complete the connection.
After purchasing, you can log in to the client area on the 12VPX website using the credentials you received. The home screen, or dashboard, provides an overview of your account, active services, and links to download the necessary software and view setup guides.
Log in to your “My Page”
First, click ‘Sign in’ on the homepage to log in. To log in, use the User ID and password that were sent to your email.
Once you log in, you will see a homepage like the one below.
The top-left section leads to the VPN setup pages, which are separated by OS.
The bottom-left section is where you can confirm or change your account information; this is where you will need the email address and password you entered during registration.
The bottom-right is the button for the support chat.
Preparing and Establishing a VPN Connection
Next, we will set up the VPN. Here, as a typical example of setting up on a PC, we will explain two methods: downloading the app for Windows and using the Google Chrome extension.
Downloading the VPNGUI App
If your browser is not Chrome or Firefox, you will need to download the VPNGUI.
On the screen above, click VPNGUI, and then click the blue link below to download the app file.
Once downloaded, unzip the file and install it on your PC.
After installing and opening the app, a login screen will appear. Enter your User ID and password. Once you successfully log in, a screen like the one below will appear. Select a server and press the ‘Connect’ button to start using it.
After it’s installed, you can simply open the VPNGUI app to connect quickly.
Using the Google Chrome Extension
If your browser is Google Chrome, the app download is not required. Since most of the time you use a VPN is while using a browser, the extension alone is sufficient.
The procedure is as follows. The method for installing the extension differs depending on whether you can or cannot access the Chrome Web Store.
If you can access the Chrome Web Store, just click the blue link, a pop-up will open automatically, and then press the ‘Add Extension’ button to finish.
If you cannot access the Chrome Web Store, download the file named 「12pvx.crx」from the blue link below. After that, enter 「Chrome://extensions」into your Google Chrome address bar to go to the extensions page. On that page, enable ‘Developer mode,’ and then drag and drop the file you just downloaded onto the page to complete the installation.
Once the extension is active, a login screen will appear. Enter your User ID and password.
After you successfully log in, a button with this icon will appear in the top-right corner of Google Chrome. Click it, select a server, and press ‘Connect’ to get connected.
The speed and stability of the connection can vary depending on the server and the time of day, so it is a good idea to try different ones.
How to Get a Refund and Stop Automatic Renewals
12VPX offers a 14-day money-back guarantee and a simple process for managing your subscription.
How to Request a Refund and Cancel (with an English Email Template)
If you are not satisfied with the service within the first 14 days, you can request a full refund. To do so, you need to send an email to the support team.
Here is a simple template you can use:
Subject: Cancellation and Refund Request
Dear 12VPX Support Team,
I recently purchased your VPN service, and I would like to request a refund for my purchase. Below are my account details for your reference:
ID: ******
E-mail: ****@****
After trying the service, I found it does not fully meet my expectations. As such, I kindly ask for your assistance in processing a refund.
Should you require any additional information to complete the process, please do not hesitate to contact me.
Thank you for your time and support. I look forward to hearing from you.
Sincerely,
[Your Name]
How to Stop Automatic Renewals
Although you cannot cancel mid-term after the refund period has passed, you can stop the recurring payments at your renewal time.
To stop the recurring payments, select ‘Service’ from the menu screen after logging in. You will see a display here for ‘Auto-Renew.’ If this is set to ‘Yes,’ you will be billed again, so you need to change it. Press the ‘Change’ button on the relevant account.
After pressing the ‘Change’ button, you will see the following screen. Here, you can stop the recurring payments by pressing ‘Cancel Renewal’.
Go back to the previous screen. If the ‘Auto-Renew’ section now says ‘No,’ you are all set.
If you want to use 12VPX again, you can resume the recurring payments in the same way, and you will be able to use the VPN again with the same ID.
Conclusion
12VPX has carved out a niche as a highly reliable and specialized VPN for users in China and other restrictive countries. Its primary strength lies in its ability to provide stable connections and its rapid response to internet censorship measures. The overwhelmingly positive feedback from long-term users and the extremely low refund rate underscore its effectiveness and dependability.
While it may be more expensive than some competitors and its speeds are not the fastest on the market, these are reasonable trade-offs for its core function.
- It is highly recommended for expatriates, business professionals, and anyone who needs consistent, worry-free access to the global internet from China.
- It is less suitable for users who prioritize top streaming speeds or are looking for the cheapest possible option.
Ultimately, if your priority is stability and reliable support in a challenging network environment, 12VPX is an investment that is well worth considering.
- Quick to adapt to internet restrictions in China
- Responsive customer support
- Can subscribe from within China via a dedicated link
- Generous 6 simultaneous connections
- Easy to operate via Google Chrome extension
- Relatively expensive
- Slower connection speeds
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